User Guide

User Guide Menu
Welcome Android Installation, Login and Device Setup iOS Installation, Login and Device Setup Getting to Know Your Driver App First Time: Verifying ...
Wed, 13 Jan, 2021 at 4:20 PM
The Dispatch Science Driver App is here to make your work easier
It is your main tool to manage your deliveries: you use it to receive and accept orders, review your stops, navigate, follow all the delivery steps required...
Wed, 27 Apr, 2022 at 6:15 PM
Android Installation, Login and Device Setup
The driver app can be found in the Play Store.   1) Navigate to the Play Store on your phone 2) In the Play Store, type "Dispatch Science Driver A...
Fri, 29 Jan, 2021 at 1:58 PM
iOS Installation, Login and Device Setup
The driver app can be found in the App Store.  Note: Use your Apple ID to sign-in.   1) Open the App Store 2) Tap on "Search" 3) Type &quo...
Wed, 28 Oct, 2020 at 5:25 PM
Getting to Know Your Driver App
The screens shown are for the Android version of the Driver App. The iOS screens are similar, but contain minor differences. The Dispatch Science Drive...
Fri, 29 Jan, 2021 at 2:04 PM
First Time: Verifying Your Personal Information
Before you start using your Driver App, it's a good idea to verify that your personal information is up to date and accurate.     1) Navigate to the S...
Thu, 28 Jan, 2021 at 12:41 PM
Starting Your Shift
So you've installed your Dispatch Science Driver App, logged in, configured the app, and verified all your information is correct. Congratulations! You&...
Thu, 28 Jan, 2021 at 12:41 PM
Managing Your Deliveries
You have configured your Driver App and followed the steps needed to start your shift.  You're now ready to start delivering!   Accepting/Rejecting...
Tue, 16 Mar, 2021 at 12:39 PM
Completing Stop Instructions
Every order is unique. Fortunately the Driver App has you covered and makes it easy to make sure all your pickup and delivery steps are completed as require...
Fri, 29 Jan, 2021 at 2:22 PM
Communications, Phone, text and Chat
This section describes the communication capabilities of the Driver App.   Phone    Calling dispatch is a simple 3 tap process: 1) Tap the "Settin...
Tue, 16 Mar, 2021 at 12:15 PM