Release Note for Driver App version 1.18.630
Note: The phone date and time should be set to the same date and time as the company.
OS/Android version minimum requirement
The Driver App can be installed on IOS version 10 or above, Android version 5.1 or above.
Some modifications will be needed in Dispatch Science to give drivers access to some of the new features. This will be indicated in each feature.
Please review Delivery Worflow Release Notes for more information on how to set this up in Dispatch Science.
Note: In this version, when a delivery workflow is associated to an order, there will be no grouping on delivery.
There are different type of tasks that can be added to a Delivery Workflow:
Selection from a drop-down, text entry, barcode scan, selection from a task group, addition of one or more pictures using the camera, ID Verification, COD and Partial COD collection, Signature.
Once the Report Delivery is swiped, a barcode verification may be requested depending on the setup on the Account.
The next steps will be part of the Delivery Workflow.
On the workflow, tap on Next in the right upper corner to move to the next screen, tap on <task name in the upper left corner to go back to the previous step, tap on Cancel to cancel the delivery if on the first step, tap on Skip in upper right corner (only available if task is optional) if you want to skip the task, tap on Report on the last screen to complete delivery.
Pass the phone to the customer to get the signature.
Once signature is done, tap on Confirm to type in the name of the person and tap OK
Verify the name of the person and tap on the > to view the ID cards available. Tap the correct ID card, you will be returned to ID Verification with the ID card selected then tap Next
If you select Other, you will be asked to type in the card type. Once the card type is entered, the Next will become enabled.
COD Collection with or without Partial Payment:
If partial COD is collected, slide the Partial Payment and enter the amount and slide the Confirm Payment.
If collecting the entire amount, simply slide Confirm Payment on the COD screen.
Selection from a list:
Tap on > to open the list of choices, tap on one item in the list. You will be returned to first screen and the Next will be enabled.
Free text entry:
Tap on the pencil to open the keyboard and enter the desired text.
Tap on the barcode icon to open the camera and scan the barcode or use the keyboard to enter the barcode information.
Take one or more pictures:
Tap on to open the camera. Take a picture and select to Retake or Use Photo. Enter optional text and tap Done.
Enter a Tip:
Pass the phone to the customer so they can enter a tip.
Customer will tap on a pre-calculated tip or when tapping custom, they can enter a tip value.
Selection from a task group:
Tap on one of the task. Once the selection is made, the Next will become enabled.
Tap on Next to perform the task. See above for the different types of tasks.