New features included in this release
Recurring order set for next day or overnight.
List of email on the account to send invoices.
New columns on the Order List.
Ability to dispatch from the Order List
New fields on orders on the Dispatch Board.
Addition on Tenant API Create Account to set the Account CC emails
Addition on Tenant API Create Account User to set the Account Send Invoice Option.
Pickup Workflow on Account Profile with addition of Pickup columns in Order List.
Option to remove deadhead on return and continuation order.
Company field has been added in the Standard Import CSV file.
Display next stop and ETA in Drivers List on Dispatch Board
The release notes refer to different sections of the application:
Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.
Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.
Auto-Dispatch: This section refers to the automated order assignment setup and its process.
Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.
Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.
Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.
Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link:https://api.dispatchscience.com/
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/
Driver App version
The Driver App release notes can be found here: Release notes for Driver App version 1.19.639.
Important Note: Driver Apps must be upgraded to version 1.19.639 for all drivers before creating Pickup Workflows otherwise drivers will not be able to pick up or deliver orders.
A new Pickup Workflow is available to be setup in the Account Profile.
For more information about the Pickup Workflow, please review article Pickup Workflow.
On the recurrence, you can now set an offset day for the pickup and delivery window. WIndows can be set to run through more than one day. For more information, please review article: Recurring Orders.
Invoice Email List on Accounts
On the Account, in the Billing section, you will now be able to add a list of email addresses where invoices should be sent. The emails added to in this section will be CCed on the Account contact's invoice email.
Add CC Emails when Invoice is Sent Through Email
1) Open Accounts then open an account by clicking on its Account name.
2) In Account details, click on Billing Options Edit button.
3) You can add recipients' emails who will be copied when invoice is emailed to the Account's contact.
Enter one email address per line. Save when done.
You can now dispatch an order from the order list and new columns are now available.
Dispatch an Order from the Order List
Note: This is available for dispatchers or admins but is not available for the CSRs.
1) Open Orders
2) On an order, click on the menu then click on Dispatch order to driver
3) A new tab will open in your browser to show the Dispatch Board, with the order details and the Dispatch Order Driver List.
4) Click on the Driver then click on Dispatch button.
If you leave the window open and return to the order list, the next time you dispatch an order, the same window will be reused.
Note: Orders that are delivered, cancelled or are routed cannot be dispatched.
New Columns in Order List
The following columns were added/renamed in the Order List and can be made visible through the Setting wheel
COD (Pickup) and COD (Delivery)
COD Collected (Pickup) and COD Collected (Delivery)
ID Required (Pickup) and ID Required (Delivery)
ID Verified (Pickup) and ID Verified (Delivery)
ID Type (Pickup) and ID Type (Delivery)
Received from (Pickup) and Received by (Delivery)
Signature (Pickup) and Signature (Delivery)
New icons are now displayed on the Order Details to show if an order has been paid (this replaces the invoiced icon) and settled.
Standard Order Import
The Company for both pickup and delivery location has been added in the Standard Order Import. Make sure to add two new columns to the Import file:
Pickup Company, Dropoff Company.
For more information please consult the Standard Order Import article to get the latest standard import file.
Order Hover Details Additional Fields
New fields were added on the order details popup when hovering on an order in the order list and when clicking on a stop on the map:
Account Name, Caller Name, Number of Pieces, Weight and Volume
Display Next Stop and ETA in Driver List
When opening the Drivers on the Dispatch Board, the driver's next stop and the ETA is displayed:
Option to Remove Deadhead on Return and Continuation Orders.
You can remove deadhead on return and/or continuation orders.
1) Click on Pricing then click on the price list.
2) In price list, below the latitude and longitude of the warehouse location that is used to calculate the warehouse travelling distance, you now have 2 options:
Click on one or both option and save the price list.
Deadhead will be excluded when creating the return and/or continuation order.
Create Account Request
Addition of the
Create Account User Request
Addition of the Account Send Invoice option