FAQ (DS)

Time zone display in Dispatch Science
Please see below how time zones are displayed in Dispatch Science. Glossary  Tenant Time Zone: The main time zone of your central location.  User Time...
Wed, 17 Mar, 2021 at 8:57 AM
Time Zones Used in Service Level Schedules
In the Service Level Schedule, Hours of Operations and Order Creation Cutoff Time are not specific to one Time Zone. The times entered in those fields will ...
Thu, 15 Jul, 2021 at 2:52 PM
Attributes are added on my order created from an order template with no attributes
Order templates created after July 2021 will inherit the attributes from the account when created but those attributes can be unchecked. Order templates tha...
Tue, 5 Oct, 2021 at 3:53 PM
Definition of Order and Route Statuses
Order Status 1) Active:  orders due today as well as orders due before today that are not yet delivered or cancelled. 2) Received: orders received but not...
Fri, 10 Dec, 2021 at 3:14 PM