FAQ (Orders)

Attributes are added on my order created from an order template with no attributes
Order templates created after July 2021 will inherit the attributes from the account when created but those attributes can be unchecked. Order templates tha...
Tue, 5 Oct, 2021 at 3:53 PM
Definition of Order and Route Statuses
Order Status 1) Active:  orders due today as well as orders due before today that are not yet delivered or cancelled. 2) Received: orders received but not...
Fri, 10 Dec, 2021 at 3:14 PM
Exception Codes
We are moving from Hold Reasons which were common to all accounts to Exception codes which can be configured by Account as Hold Reason, Pickup Exception, De...
Tue, 14 Dec, 2021 at 12:22 PM