Order Status
1) Active: orders due today as well as orders due before today that are not yet delivered or cancelled.
2) Received: orders received but not yet dispatched.
3) Dispatched: orders dispatched but not yet accepted by a driver
4) Assigned: orders accepted by a driver
5) Picked up: orders started by a driver
6) Delivered: orders completed by a driver today
7) Late: orders that are late in being completed
8) Held: orders put on hold by the dispatcher or a driver
9) Invalid: invalid orders either because of a problem with the address, the date, the service level, or other.
10) Future: orders due tomorrow or later
11) Cancelled: orders that were cancelled today
Route Status
PLANNING : Routes that have not yet started and are still ahead of cutoff time
WAITING FOR DISPATCH : Routes that are past cutoff time, but have not yet been dispatched
DISPATCHED : Routes that have been dispatched but are still ahead of cutoff time
DISPATCHED/WAITING : Routes that have been dispatched, are past cutoff time but for which the driver has not yet started his work
IN PROGRESS: Routes that are in the process of being completed where at least one order is picked up
CLOSED : Routes that were manually closed
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