Type
The Type represents a library of elements. These elements can be used to create one or more Schedules.
For example:
- Parcel Types
- Pallets, bags, envelopes, boxes, refrigeration box, etc.
- Vehicle Types
- Semi-Trailer, Step Van, Car, etc.
- Service levels
- 6 hours, 30 minutes, Same Day, Next Day, etc.
- Fuel Surcharge Tables
- Combination of type, fuel price and fuel calculator.
- Extra Fees
- Pick up wait time, Off hours, Additional Mileage, Return, etc.
- Exception Codes
- Bad weather, Snow storm, Damaged item, No one home, Returned by customer, etc.
Schedule
The Schedule represents a series of Types bundled together to form a grouping used for specific business cases or customers.
A default schedule is created and typically includes all Types available to most customers.
For example:
- Parcel type schedule
- A new Parcel Type Schedule can be created for an account who requires only refrigeration boxes of different sizes.
- Service level schedule
- A new Service level schedule is created for an account in agreement with a new contract specific to them.
- Extra fee schedule
- A new Extra fee schedule is created for an account who is serviced after hours as per their contract, but an extra fee needs to be charged.
- New schedule (exception code)
- A new schedule (exception code) is created for customers likely to be affected by the winter weather.
- Fuel surcharge
- A new schedule is created using a fuel surcharge table and a rule for service level that changes the fuel surcharge table to a 0% table.
Example | Type | Schedule |
Parcel | Small refrigeration box Large refrigeration box | Refrigeration Package |
Service level | 30 minutes | Fast Track |
Extra fee | Weekends Holidays | Extended service |
New schedules (exception code) | All standard exception codes + Snow storm | Quebec |
Fuel surcharge | Percentage (calculated or fixed) or by mileage (calculated or fixed) | Combination of a default calculated percentage and an order rule on service level with a fixed 0%. |
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