Dispatch Science

In order to add more than one driver to an order while using an In-House Account, please follow the steps below: 

1. Click on New Order from the Order List page

2. Type and Select an Account

3.  Add Pick-up Address Information

4. Click on Continue 

5. Add Delivery Address Information 

6. Click on Continue

7. Add Vehicle Information and select White Glove Delivery from Service Level dropdown

8. Click on Create Order

9. Click on the Order Created

10. Click on the dropdown button next to New Order

11. Select Create duplicate order from dropdown

12. On the new duplicate order, click on the same dropdown button and Select Change Order Account

13. Select an In-house account

14. Once account is changed, Click on the dropdown again and Select Dispatch Order

15. Assign the order to a Driver and Click Dispatch

16. Navigate and Click on the Dispatch Board Icon next to the Order #

17. On the Dispatch Board, scroll down on the order and click on the dropdown with three dots

18. Click on Set Picked Up

19. Go back to the Order detail page and Click on the Driver Tab. You will note the first Assigned Driver listed in this section. 

20. Click on Edit

19. Click on +Add Driver Payout

21. Type to Add the second Driver 

22. Manually add the Commission for the Driver

23. Click On Save