Retrieving Your Stripe API Keys for Dispatch Science Integration

This article provides step-by-step instructions for retrieving your Stripe API keys in both test and production environments. These keys are essential for integrating Stripe's payment processing capabilities within the Dispatch Science platform.

Note: Once you have obtained both the Publishable and Secret Keys for Test and Production, please open a support ticket as outlined below.

For additional help with testing your integration, Stripe's documentation is available here: Stripe Testing Documentation

Step 1: Retrieve Your Stripe API Keys

Get Stripe Keys for Test Environment

1. Log in to your Stripe account
2. In the upper-right corner, click on Developers.
3. Move the Test mode slider to the right (enabled)
   
4. In the left-hand menu, click API Keys.
   
5. Under Standard keys, copy your:

   • Publishable Key

   • Click Reveal test key to view and copy your Secret Key

Get Stripe Keys for Production Environment:

1. From your Stripe dashboard, click on Developers in the upper-right corner.
2. Ensure the Test mode slider is OFF (slid to the left)
   
3. In the left-hand menu, click API Keys.
   

4. Under Standard keys, copy your:

   • Publishable Key

   • Click Reveal live key to view and copy your Secret Key

Step 2: Request a Stripe Integration in Dispatch Science

To link your Dispatch Science tenant to your Stripe account:

1. Go to the Dispatch Science Support Portal.

2. Click Make a Request.

3. Choose the request type:

   • Category: Configuration Request

   • Component: Stripe

4. Submit your request along with the obtained API keys.

Before integrating in your Production tenant, it is highly recommended to first validate the integration in your Test tenant.

Follow Stripe’s guide for testing your setup:
How to Test Your Stripe Integration

If you encounter any issues or need further assistance, please contact our support team through the Dispatch Science Support Portal.