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New features included in this release
Self-Serve order list improvements
Order List Clear All Filters
Information on item tracking in Order Details
Visibility of zones in the Order Details
UI and Sorting improvements to the Account/User search list when creating or editing an order.
ETA Report improvements
Driver Commission set at delivery without having to pickup the order
Stop optimization selection on the driver
Custom login page with branding
New internal Dispatcher (no price) role.
Import order with items standard file
Driver App version
- Renamed Source to Pickup
- Added Account Name (after Reference 3)
- Renamed Destination to Delivery: address line 1 and address line 2
- Added City: after destination
- Added Postal Code: after Delivery name
- Renamed Delivery to Delivery Name (Tel)
- Added delivery contact phone # in ( ) after name
- Added No of Pieces after customer notes
- Added Total weight after piece count
- Added Volume
New multi-account import
When selecting to Import an Order file, you may now import Orders for multiple accounts in a single import file. Simply specify the Account User in the Import User Name field of the Standard Mapping File (column V).
Standard Order Import with Items
Standard import file now includes items. You can now specify the following fields when importing Orders:
Item_Parcel Type Id
See new format for Order Import with Items with examples at the end of this article.
Note: The Standard order import template can still be used without the additional columns if items are not required in the import.
You should set your own rules for information you want drivers to view and maintain with respect to their individual profiles. The fields drivers can manage are: their photo, fields in the Basic Information Section, Home address information, Vehicle information, and their Information Details. See driver card for full list of fields in each section.
Do this by creating your own Drivers > Information Profile
You must then attach an Information Profile to each Driver Profile Driver
A new stop optimization mode is available: Scheduled Optimization
Unlike Delivery Optimization, Scheduled Optimization disregards the From Time on the Pickup and Delivery windows. Instead it uses the To Time to determine the most optimal route.
Scheduled Optimization ignores the driving distance and does not attempt to reduce lateness. Rather, it optimizes to achieve Pickup and Delivery Due Times.
For a driver generally performing Scheduled work rather than On-Demand deliveries, this optimization mode will provide better results. Consult your Dispatch Science advisor if you are uncertain which Optimization Mode to use.
You can set the Driver’s optimization mode on their Driver setup screen, in the Driver options section.
It is now possible to select and set any User (not just a Salesperson) as a named Salesperson within the Sales Commission section of an Account.
For companies charging sales tax on deliveries, it is now possible to set an Exempt status on selected taxes. Once a tax has been set as Exempted, you can simply select that tax on any account which would be tax free.
If needed, you may request this option by emailing firstname.lastname@example.org and indicate the required account.
Custom Login Page
You can now customize your Dispatch Science login page.
Go to Settings > Brandings > New Branding
Your default image and button color selection will be those specified in your Company: All Companies and Account: All Accounts
When turned on, this feature will allow you to see the status of each Drivers’ last route optimization on the Stop List of the Driver Details on the Dispatch Board as well as his workload.
When the icon to the right of the Last optimization time is greyed-out, the optimizer is running. Once it becomes clickable, you may click it to manually force a reoptimization of that driver’s route.
If a Driver already carrying Orders is assigned a Route, those Orders will be moved before or after the Route’s Orders. In other words, the assigned Routed Orders will not be interspersed amongst the Orders previously assigned to the Driver.
The Driver’s routed stop sequence will remain the same. While the list of orders assigned to a driver can change, the sequence of Routed stops will remain the same and no longer reoptimize once dispatched and Route orders will automatically be set as assigned/accepted by driver once a route is dispatched to a driver.
A driver can now have a single route assigned for a given period, and may not receive overlapping routes. For example, if a driver has a route scheduled from 9 a.m. to 4 p.m. a second route starting at 10 a.m. cannot be assigned to him.
It is now possible to move an order to the next route or change it to an On-Demand order on dispatched routes. Simply find indicate in the Route Container date filter the Route date to see it. You can then click on it to visualize it.
New internal security role: Dispatcher (no price). The Dispatcher (no price) will not see any sales prices, Delivery Charges, Extra Fees, Fuel, or any other customer-facing selling prices. These amounts are masked to these users throughout the Backoffice and the Dispatch Board.