This release includes several new features and bug fixes.
Definition
The release notes refer to different sections of the application:
Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.
Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.
Auto-Dispatch: This section refers to the automated order assignment setup and its process.
Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.
Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.
Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.
Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link: https://api.dispatchscience.com/
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/
Dispatch Board
Had to Refresh when Adding/Removing Attributes
When an attribute was added/removed on an order, the order had to be refreshed before it could be dispatched.
Order Not Refreshed when Edited from Driver Order List
Invalid order in the Driver Order List was not refreshed if updated from the driver list.
Back Office
Double User Creation
When adding a new user during order creation, the user would be added twice if an error occured during order creation.
No Contacts with New User in Create Order
When creating an order and using the Add new user feature, no contacts were showing in the list of pickup
Blank Pickup/Delivery Section when Invalid Address
If an order is imported or created through the API and the address is invalid in the Pickup or Delivery, the section showed collapsed and empty since the map was not available.
The order will now open with the invalid address section opened so it can be fixed by the user.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article