The release notes refer to different sections of the application:

Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.

Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.

Auto-Dispatch: This section refers to the automated order assignment setup and its process.

Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.

Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.

Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.

OData: Data fields and variables saved in OData

Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link:
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link:  


Bug Fixes included in this release


  • Some characters were accepted during a Route Plan creation but were not accepted in the Recurrences.
  • Error message on driver creation when password was invalid did not give enough information. 
  • Error message was displayed when updating an Order Template segment via the API and segment was not updated.
  • Multi-segment orders created from a Recurrence did not show the hubs on the Multi-segment order and attempting to add a segment to the Multi-segment order was failing. 
  • When entering the Tracking Page using customer instead of Customer in the URL resulted in a 404 error page.
  • The Go to Route on Dispatch Board no longer scrolled to the correct Route and Order on the Route. 
  • Transaction batches did not recognize special characters like the /.
  • The internal note disappeared on an Order Template when the Order Template was modified.
  • Attributes were not added when order was created using an Order Template.
  • Off Hour Extra Fee calculation was not calculated properly when using the Full window rule. 
  • When updating a segment on an order template via API, the system returns a 400 response code
  • It’s forbidden to delete a segment in an order template but it’s possible via API
  • The unlock endpoint for Driver is not available on the tenant API
  • When creating an order template, we cannot create a user account
  • We cannot update addresses in a multi-segment order template
  • API validation added to prevent user from modifying items on an order template
  • In recurring order, by typing dates, it's possible to fill dates in the past
  • Multiples issues solved when editing an order template (driver, commission, notifications)
  • Resolved typos and minor graphical enhancements 


Bug Fixes included in this Driver App release


  • Compass in map view in iOS is obstructed by the close icon
  • Minor technical issues solved