FAQ (Driver App)
If the driver is not being located on the Dispatch Board, navigate to Drivers in Dispatch Science Back Office and open the driver. Verify that Location S...
Tue, 5 Nov, 2019 at 10:56 AM
Driver is set to off duty on Dispatch Board even if he is on duty on his Driver App. His location is updated on the Back Office in the driver details. ...
Fri, 15 Feb, 2019 at 2:16 PM
If the order pickup and delivery times on the Driver App are not the same as what is displayed in Dispatch Science, the driver phone is not using the same t...
Wed, 3 Apr, 2019 at 6:38 PM
Waze: When using Waze, Driver App will send the address, the latitude and longitude as found in Dispatch Science. Google Map: When using Google Map, D...
Mon, 1 Nov, 2021 at 12:27 PM