This release includes several new features and bug fixes.
Definition
The release notes refer to different sections of the application:
Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.
Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.
Auto-Dispatch: This section refers to the automated order assignment setup and its process.
Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.
Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.
Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.
Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link: https://api.dispatchscience.com/
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/
Back Office
Blocked Accounts
A message was displayed when an account was blocked but only when order was created. The message now appears as soon as the account is selected. Reason of block is displayed when CSR creates the order but account user will be asked to contact the delivery company.
Pickup and Delivery Windows
When editing the pickup and/or delivery windows, the Ready At would be hard set and, since the Ready At cannot be in the past, user would often get an error message when trying to save the order.
This behaviour has been changed. The Ready At is ignored once you start modifying the windows.
The rules of the windows are:
Pickup From must be before Pickup To, Delivery From and To and Pickup To must be at the same time or before Delivery To.
Delivery From must be before Delivery To.
Deliver by service level window calculation
When using a service level with a By a certain time delivery, the window calculation was incorrect if ready at was after the cut off time.
Invoiced orders show with account user section open
When opening an invoiced order, the account user section showed open and we lost the name of the account.
Administration
Price List Delete Navigates to Price List Details
When clicking on the garbage can in the price list, user is taken to the price list details.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article