New features included in this release

New vehicle types available.

New Create order screen - see

Service level when importing orders or through the API are case insensitive.

Improved Dispatch Board.

Improved Account page.

Definition

The release notes refer to different sections of the application:

Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.

Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.

Auto-Dispatch: This section refers to the automated order assignment setup and its process.

Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.

Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.

Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.

Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link:https://api.dispatchscience.com/
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/  

Driver App version

Version 1.11.468 contains the new features for this release. Please see Release Notes for Driver App Version 1.11.468. 

Back Office

Importing Orders

When importing orders, the import converted the service level to CAPS automatically. This has been changed in the release, instead, the service levels are now case insensitive. Regardless which case is used in a service level, the service level in the import file can use combination of different cases, all upper cases or all lower cases and the import will automatically use the correct service level. 

Accounts

The Account page was changed to follow the new user interface. The functionality remains the same.

Dispatch Board

Revamped Dispatch Board

The Dispatch Board icons were changed to accomodate a growing number of orders to be displayed on the board.

The stops were changed to display as a diamond with arrow up for a pickup, arrow down for a delivery which will allow us to add some order information on its edges. This will be coming in a future release. 

The stop icon is gray when order is not dispatched to a driver. It will adopt the driver's color when it is dispatched , reversed when completed .

The grouped orders show as a smaller circle:. The stop icons will be smaller when an order cluster is opened:

The driver icon has been modified to show his vehicle as setup in his driver profile:

Administration

Vehicle Types

New vehicle types were added in this release and are available under Pricing menu, Vehicles:

Symmetrical Price Lists

A new option was added in the zone price list to allow entering only one set of a from and to zone. The from and to zone would then be used as zone1 to zone2 regardless if the from or the to zone is in zone 1 or zone 2.

This new feature can be used on new zone/zip code price lists only.

1) Create a new zone/zip code price list.

2) Scroll down to the Prices section. Select the Use symmetrical pricing then save.

3) Reopen the price list, download the price file.