Definition

The bug fix notes refer to different sections of the application:

Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.

Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.

Auto-Dispatch: This section refers to the automated order assignment setup and its process.

Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.

Customer Portal: Where account users login to create orders, view their order history, enter a credit card, etc.

Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.

Account API: API provided to your accounts to create, update, and get orders. For documentation, please follow this link: https://api.dispatchscience.com/
Tenant API: API provided to you to create orders for your accounts, retrieve invoices, and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/

Back Office

Proof Of Delivery (POD)

When a driver would manually input a POD date in the driver app, the date actually captured was the current date instead of the date input by the driver. This has been fixed

Routes

Issues would arise when an order pick-up and/or delivery window were set to occur before the route's scheduled start time (ex: order that was put on hold one day earlier, then released). This issue is fixed and these orders now are optimized normally in the route. 

Drivers

It was not possible to download or delete attached driver documents/certifications. This is now fixed.

Dispatch Board

Dispatch Grid

When you click on one of the pencil icons associated with Proof of Pick-up or Delivery details and you change the pickup/delivery information, you needed to manually refresh the web page to see the results. This is now fixed.