This release includes several new features and bug fixes.
The release notes refer to different sections of the application:
Back Office: Where Customer Service Representatives (CSR) create and edit orders, create accounts, review drivers, etc.
Dispatch Board: Where Dispatchers assign orders to drivers, get notifications for invalid orders, etc.
Auto-Dispatch: This section refers to the automated order assignment setup and its process.
Administration: This section is in the Back Office but refers to sections only an administrator will use like Settings and Pricing.
Customer Portal: Where account users log in to create orders, view their order history, enter a credit card, etc.
Tracking site: Where customers enter a tracking number like the order ID or a reference number to view the status of their order.
Account API: API provided to your accounts to create, update and get orders. For documentation, please follow this link:
Tenant API: API provided to you to create orders for your accounts, retrieve invoices and change invoice status. For documentation, please follow this link: https://api.dispatchscience.com/
Notification was not sent when an order was created from the API
A notification was not sent on Order Creation when an order was created from the API.
Search in advanced filter Zones not working
The search in the advanced filter for Zones on the Dispatch Board was not working.
Home checkbox on Driver's stop list does not show as checked
In Driver's order list, the End Route at Driver's Home checkbox did not show checked when enabled.
Checkboxes for Manual Optimization and End Route at Driver's Home do not show selected when using Internet Explorer and Edge
In the Driver Order List and Stop List the Manual Optimization and End Route at Driver's Home checkboxes did not show checked when in Internet Explorer and Edge.
The number of orders on the driver route and in the order detail did not match
In Driver route, the number of orders showed the orders that were open. In the order details on the Dispatch Board, the driver order total showed the total of all orders including delivered and cancelled.
This was changed to show the open orders for the driver.
Driver display on map
When driver is On Duty and his Driver App location service is set to Always, the driver displays on the map.
When driver is Away and his Driver App location is set to Always, the driver displays on the map at his last position while he was On Duty and shows with a ! on the icon after a couple of minutes and will disappear from the map after 10-15 minutes of being set to Away.
When driver is Off Duty and his Driver App location is set to Always, the driver will not be displayed on the map.
Note: When Driver App location is set to Only While Using, the driver location will only show when the application is in the foreground and On Duty, this is why it is important to set the Driver App location to Always.